introduction

With this data protection declaration, users receive information about the type, scope and purpose of the collection and use of their data, which is collected and used by the responsible provider. The legal framework for data protection is provided by the Federal Data Protection Act (BDSG), the General Data Protection Regulation (EU GDPR) and the Telemedia Act (TMG).

Basis for data acquisition

The processing of your personal data (ie any data that allows you to be identified by justifiable means; "personal data") is necessary in order to fulfill our contractual obligations to you and so that we can provide you with our services, protect our legitimate interests as well as legal and meet the financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other use of your personal data as described in this privacy policy.

Please read the privacy policy carefully before making any decisions.

Notes on data protection

You do not have to reveal your identity to us in order to use our website. However, if you contact us, it may be necessary for us to request, store, process and use individual details about your personal or factual circumstances that indicate your identity (personal data, e.g. name, email address, postal address, Phone number). We always observe the data protection regulations. We collect and use personal data that you have requested or that arise when you access our website, only to deal with the occasion of your establishment of contact.

responsible

Responsible provider of this website in terms of data protection law is:

Christian Isecke

Walkmühlstrasse 13

99084 Erfurt

Germany

E-mail: datenschutz@opera-hostel.de

Legal notice and terms and conditions

The contents of our website are researched with the greatest care. Nevertheless, we cannot accept any liability for the correctness, completeness and topicality of the content provided. Articles identified by name only reflect the opinion of the respective author. The mere use of our website does not result in any contractual relationship. Use is entirely at your own risk.

Which data are recorded?

We collect two types of data and information from users.

The first category includes non-identifying and non-identifiable user data that is provided or collected through the use of the website ("non-personal data"). We do not know the identity of the user from whom non-personal information was collected. The non-personal data that can be recorded includes aggregated usage data and technical data transmitted by your device, including certain information regarding software and hardware (e.g. browser and operating system used on the device, language setting, access time, etc. .). We use this data to improve the functionality of our website. We can also collect data about your activity on the website (e.g. pages viewed, surfing behavior, clicks, actions, etc.).

The second category includes personal data, i.e. data that identifies an individual or can identify them through appropriate measures. Such data include:

Device data: We collect personal data from your device. Such data include geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other data resulting from your activity on the website.

Registration data: When you register on our website, you will be asked to provide certain information

z. E.g. first and last name, email address, telephone number or address or other information.

How do we get data about you?

We obtain your personal data from various sources:

• You provide us with such data voluntarily, for example when registering on our website.

• We receive such data when you use our website or access it in connection with one of our services.

• We receive such data from other providers, services and from public registers (for example from data traffic analysis providers).

Which data are recorded?

We do not pass on user data to third parties, except as described in this privacy policy.

We use data for the following purposes:

• to communicate with you (sending notices about our services, providing information, processing reservations and reservation inquiries)

• for the creation of invoices

• For statistical evaluations and analysis purposes that serve to improve the website

In addition to the various uses listed above, we can also pass on personal data to affiliated companies.

In addition to the purposes listed in this privacy policy, we can forward personal data to our trustworthy external providers for the following reasons:

• Hosting and operating our website

• Providing our services, including the personalized display of our website

• Storing and processing such data on our behalf

• Provision of marketing offers and promotional materials in connection with our website and our services

We may also disclose information if we have a good faith belief that it is helpful or appropriate to: (i) comply with any applicable law, regulation, legal process, or government request; (ii) enforce our policies (including our agreement) and investigate any possible violations related thereto; (iii) investigate, detect, prevent or take action against illegal activity or other misconduct, suspected fraud or security issues; (iv) to assert or enforce our own legal claims or to defend ourselves against the claims of others; (v) protect the rights, property or safety of our users, your safety or the safety of others; or to (vi) cooperate with law enforcement agencies and / or protect intellectual property or other legal claims.

contact form

If you contact us via the online form or by email, we will save the information you have provided in order to be able to answer your request and to be able to ask any follow-up questions. Your transmitted data, including your contact details, will be stored in order to be able to process your request or to be available for follow-up questions. This data will not be passed on without your consent. The processing of the data entered in the contact form takes place exclusively on the basis of your consent (according to Art. 6 Para. 1 lit. a GDPR). You can revoke your already given consent at any time. An informal e-mail notification is sufficient for the revocation. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation. The transmitted data will remain with us until you ask us to delete it, revoke your consent to storage or there is no longer any need to store data. Mandatory statutory provisions (such as retention periods) remain unaffected.

Posts in the guest book

If users leave contributions in the guest book, we save the information you have provided. A transfer of this data does not take place. You can revoke your already given consent at any time. An informal e-mail notification is sufficient for the revocation. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation. The transmitted data will remain with us until you ask us to delete it, revoke your consent to storage or there is no longer any need to store data. This is also done for the security of the provider if someone writes illegal content (insults, prohibited political propaganda, etc.). In this case, the provider himself can be prosecuted for the contribution and is therefore interested in the identity of the author.

In this case, the legal basis is Article 6 (1) (f) GDPR. Our legitimate interest lies in the legal defense that may be necessary.

Data protection provisions for the application and use of Sirvoy Reservation System Ltd

We have services from Sirvoy Reservation System Ltd. integrated. The services are software for collecting data, which is used to create and process reservations. On our website https://www.opera-hostel.de, Sirvoy Reservation System is used to carry out a direct reservation or reservation request online. The type and scope of the requested data result from the corresponding booking form.

The personal data is collected, processed and used exclusively for the implementation and processing of the contractual relationship (accommodation contract) and the hostel stay established with the reservation.

The underlying legal basis results from Art. 6 Para. 1 S. 1 lit. b) GDPR.

Sirvoy Reservation System is operated by Survey Ltd, 13 Upper Baggot Street, Dublin, Ireland

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our website or when you access our services.

A "cookie" is a small unit of data that a website assigns to your device while you are visiting it. Cookies are very useful and can be used for a variety of purposes. This includes problem-free page navigation, possible automatic activation of certain functions, saving your settings and quick and easy interaction between you and our services. Cookies are also used to show you relevant advertisements that are of interest to you and to compile statistics on your use of our services.

The following types of cookies are used on the website:

a. "Session cookies" are only used temporarily during a browser session in order to enable normal system usage. These cookies are deleted from your device as soon as the browser is closed.

b. "Persistent cookies" are only read by the website, stored on your computer for a specified period of time and are not deleted when the browser is closed. Such cookies are used so that we can recognize you when you visit the site again. This allows us, for example, to save your settings for the next login.

c. "Third party cookies" are placed by other online services that execute content on the page displayed, for example by external analysis companies that monitor and analyze access to our website.

Cookies do not contain any data that can be used to identify you. Personal data that we store about you may be linked by us with the data stored in cookies and retrieved by cookies. Information on how to remove these cookies can be found in the instructions for the device settings. Please note that if you deactivate cookies, some functions of our website may no longer function properly and your online experience may be restricted as a result.

We also use the "Google Analytics" tool to collect data about your use of the website. For example, Google Analytics records how often the website is accessed, which pages are accessed during a visit, etc. We only use Google Analytics data to improve our website and services. Google Analytics records the IP address assigned to you on the day of your visit to the website and not your name or other identifiable data. We do not combine the collected Google Analytics data with personal data. The options for Google to use and release the data collected by Google Analytics about your visits to this website are subject to the Google Analytics Terms of Use and the Google Privacy Policy.

Server log files / statistical analysis

Log files about the access of the user to the pages are recorded on the servers, in particular fixed or dynamic IP addresses of the accessing user, pages accessed, browser type, referrer addresses, access date and access time. We can retrieve this data. The data contained in the log files are used exclusively for statistical purposes. Unless required by law, the user is not identified.

SSL encryption

For security reasons and to protect the transmission of confidential content that you send to us as the website operator, our website uses SSL encryption. This means that the data that you transmit via this website cannot be read by third parties. An encrypted connection can be recognized by the "https: //" address line of your browser and by the lock symbol in the browser line.

Data protection declaration for the use of Google Analytics

Our pages use retargeting technologies from Google. The provider is Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA. This makes it possible to target visitors to our website with personalized, interest-based advertising. The advertising is displayed on the basis of a cookie-based analysis of previous usage and surfing behavior. To the best of our knowledge, no personal data is saved. For this purpose, a cookie is stored in order to collect anonymized data about the interests of the user and thus to adapt advertising to this information individually. These cookies are small text files that are stored on your computer or mobile device. You can permanently object to the use of cookies for retargeting by deactivating interest-based advertising by Google here:

https://www.google.com/settings/ads/onweb/

Further information and the data protection provisions can be found in Google's data protection declaration at:

http://www.google.com/policies/technologies/ads/

Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install [http://tools.google.com/dlpage/gaoptout?hl=de].

Further information on the terms of use and data protection can be found on the following pages:

http://www.google.com/analytics/terms/de.html

http://www.google.com/intl/de/analytics/privacyoverview.html

Use of Google Adwords Conversion Tracking

We use the online advertising program “Google AdWords” and conversion tracking as part of Google AdWords. Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you click on an ad placed by Google, a conversion tracking cookie will be placed on your computer. These cookies lose their validity after 30 days, do not contain any personal data and are therefore not used for personal identification.

If you visit certain Internet pages on our website and the cookie has not yet expired, we and Google can see that you clicked on the ad and were redirected to this page. Every Google AdWords customer receives a different cookie. This means that there is no way that cookies can be tracked via the websites of AdWords customers.

The information that is obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Here, customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not want to participate in tracking, you can object to this use by preventing the installation of cookies by setting your browser software accordingly (deactivation option). You will then not be included in the conversion tracking statistics. You can find more information and Google's privacy policy at:

www.google.com/policies/technologies/ads/, www.google.de/policies/privacy/

Facebook plugins

This website uses plugins from Facebook, Facbook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. You can recognize these plugins either by the "F" from Facebook, a "thumbs up" sign or by the fact that the plugin is marked with the word "Facebook". When you visit this website, a connection to the Facebook servers is established via these plugins and data is transmitted. On the one hand, information that you see is transmitted directly from the servers to your browser and displayed there; on the other hand, information about your visit to our website is transmitted to Facebook. If you are logged in to Facebook, the transmitted information can be assigned directly to your account. When interacting with the functions of the plugin, e.g. pressing the "Like" button, this information is sent directly from your browser to Facebook and saved there. The further processing of this information is the responsibility of Facebook, the corresponding conditions and setting options can be found in Facebook's data protection information. If you want to prevent your personal data from being transmitted to Facebook, please log out of Facebook before visiting this website. If a user is not a member of Facebook, there is still the possibility that Facebook will find out his IP address and save it. According to Facebook, only an anonymized IP address is saved in Germany. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and setting options to protect the privacy of users, can be found in Facebook's data protection information:

https://www.facebook.com/about/privacy/

Google button

This offer uses the “Google ” button of the social network Google Plus, which is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”). When a user calls up a website of this offer that contains such a button, the browser establishes a direct connection with the Google servers. The content of the button is transmitted directly from Google to its browser, which integrates it into the website. the provider therefore has no influence on the amount of data that Google collects with the button. According to Google, no personal data is collected without a click on the button. Such data, including the IP address, is only collected and processed for logged-in members.

The purpose and scope of the data collection and the further processing and use of the data by Google as well as your related rights and setting options to protect your privacy can be found in Google's data protection information for the button: http://www.google.com/intl/de/ /policy/ 1button.html

and the FAQ:

http://www.google.com/intl/de/ 1/button/

Use of third party services and content

This policy only addresses the use and disclosure of information that we collect from you. If you publish data on other websites or disclose it to third parties on the Internet, different provisions may apply. Therefore, always read the terms and conditions and data protection provisions carefully when disclosing data.

This privacy statement does not apply to the business practices of companies that we do not own or control, or any person other than our employees and collaborators, including third parties, to whom we disclose this information as described in this privacy statement.

It may happen that third party content on our website, such as:

• Videos from YouTube

• Maps from Google Maps

• Graphics from other websites

be integrated.

This always presupposes that the providers of this content (hereinafter referred to as "third-party providers") perceive the IP address of the user. Because without the IP address, you would not be able to send the content to the browser of the respective user. The IP address is therefore required to display this content. We strive to only use content whose respective providers only use the IP address to deliver the content. However, we have no control over whether the third-party provider saves the IP address for statistical purposes, for example.

Minors

The protection of children's data is very important, especially in the online area. The website is not designed for and is not aimed at children. The use of our services by minors is only permitted with the prior consent or authorization of a parent or legal guardian. We do not knowingly collect personal information from minors. If a parent or legal guardian learns that his or her child has provided us with personal data without their consent, he / she can contact us at datenschutz@opera-hostel.de.

Affected Rights

Information / recall / deletion

As a data subject, you have the following rights:

- In accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;

- according to Art. 16 GDPR the right; to immediately request the correction of incorrect or incomplete personal data stored by us;

-acc. Art. 17 GDPR you have the right to request the deletion of your personal data stored by us, unless further processing

• to exercise the right to freedom of expression and information;

• to fulfill a legal obligation;

• for reasons of public interest or

• for the establishment, exercise or defense of legal claims

is required;

- According to Art. 18 DS-GVO the right to demand the restriction of the processing of your personal data, insofar as

• You dispute the accuracy of the data;

• the processing is unlawful, but you refuse to delete it;

• We no longer need the data, but you need them to assert, exercise or defend legal claims

need or

• have objected to processing in accordance with Art. 21 GDPR;

- according to Art. 20 GDPR the right; To receive your personal data that you have already provided to us in a structured, common and machine-readable format or to request that it be transmitted to a person responsible;

- According to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

Updates or changes to this privacy policy

We reserve the right to change or review these data protection provisions from time to time. You can find the date of the current version under "Last changed on". Your continued use of the platform after such changes have been announced on our website constitutes your consent to such changes to the data protection regulations and is deemed to be your consent to be bound by the changed regulations.

How to contact us

If you have general questions about the website, the data we collect about you or the use of this data, please contactdatenschutz@opera-hostel.de to us.

OPERA Hostel

Walkmühlstrasse 13

99084 Erfurt

Last changed on 03/27/2019